Legal

Refund Policy

Effective date: August 19, 2026

Commercial policy pending: This policy must be aligned with the final merchant-of-record checkout terms before paid sales begin.

RAAI Operations aims to describe its software accurately and provide a clear way to request assistance with purchase problems.

1. Merchant-of-record purchases

If a software purchase is processed by an authorized merchant-of-record provider, that provider may process the payment, applicable taxes, and refund transaction. Requests may be subject to the provider's procedures and applicable consumer-protection law.

2. Requesting a refund

Before paid sales begin, RAAI Operations will publish any product-specific refund window or eligibility rules. Until then, no paid purchase is offered from this website.

3. Technical issues

If software does not operate as described, users should contact support with a concise description of the problem. We may attempt reasonable troubleshooting before or alongside a refund request.

4. Abuse and duplicate requests

Refund handling may take account of duplicate purchases, fraudulent activity, chargebacks, material abuse of licensing terms, and other circumstances permitted by applicable law and the payment provider's rules.

5. Contact

Refund and purchase support: raaioperat.ions@gmail.com

This policy is general operational documentation and is not represented as attorney-reviewed legal advice.